Privacy Policy

Effective date: 01-Nov-2025
This Privacy Policy describes how AI Harmony (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use our website https://aiharmony.in and our IT consultation services.

1. Information We Collect

Information you provide: name, email, phone number, company name, consultation details, billing and payment information (for payments processed by Razorpay), and any other information you submit when contacting us or booking services.
Automatically collected information: IP address, browser type, device information, pages visited, referral URLs, cookies and usage data collected via analytics tools.
Payment information: We use Razorpay to process payments. We do not store full card details on our servers. Payment card data is handled directly by Razorpay; please review Razorpay’s Privacy Policy for details.

2. How We Use Your Information

To provide, operate and maintain our services and website.
To process payments, send invoices, and manage billing through Razorpay.
To communicate with you about bookings, updates, support, and marketing (with your consent where required).
To improve our website, analyze usage, and detect and prevent fraud or abuse.

3. Legal Bases for Processing (where applicable)

When required by law, we will rely on your consent, contract performance, legitimate interests (such as improving services and fraud prevention), or legal obligations as the basis for processing personal data.

4. Cookies & Tracking

We use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and for security. You may set your browser to refuse cookies, but some features of the site may stop working.

5. Sharing Your Information

We may share personal information with:

Service providers (e.g., Razorpay for payment processing, analytics providers, email providers).
Law enforcement or other third parties when required by law or to protect our rights.
Third parties in connection with a business transfer, merger or sale.

6. Data Retention

We retain personal information as long as necessary for the purposes outlined in this policy, or as required by law. Typical retention for transactional records is 1 year.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to our processing of your personal data, and to request portability. To submit a request, contact us at admin@aiharmony.in

9. International Transfers

If we transfer personal data outside your country, we will use appropriate safeguards and comply with applicable legal requirements for cross-border transfers.

10. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under this age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the site with an updated effective date.

If you have questions about this Privacy Policy, contact us at admin@aiharmony.in

Company: AI HARMONY